Service equality in virtual reference.

Pnina Shachaf Shannon M. Oltmann Sarah M. Horowitz

Published in: J. Assoc. Inf. Sci. Technol. (2008)

Keyphrases

virtual environment
service providers
web services
virtual world
augmented reality
service oriented
virtual reality
customer service
service discovery
information services
management system
end users
machine learning
information retrieval
service oriented architecture
data mining
real time