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Do online consumer reviews help to evaluate the performance of automobile manufacturers?
Amit Singh
Mamata Jenamani
Jitesh J. Thakkar
Published in:
J. Enterp. Inf. Manag. (2020)
Keyphrases
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online consumer reviews
online reviews
product information
supply chain
third party
sentiment analysis
sentiment classification
expert systems
opinion mining
online shopping
information systems
information extraction
natural language processing
social networks
reinforcement learning