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Performance estimation of an email contact center by a finite source discrete time Geo/Geo/1 queue with disasters.

Fariborz JolaiS. M. AsadzadehMohammadreza Taghizadeh
Published in: Comput. Ind. Eng. (2008)
Keyphrases
  • email
  • loss probability
  • steady state
  • spam filtering
  • email messages
  • markov chain
  • geo spatial
  • queue length
  • enron email
  • geo location
  • social networks
  • electronic mail
  • communication medium