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Performance estimation of an email contact center by a finite source discrete time Geo/Geo/1 queue with disasters.
Fariborz Jolai
S. M. Asadzadeh
Mohammadreza Taghizadeh
Published in:
Comput. Ind. Eng. (2008)
Keyphrases
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email
loss probability
steady state
spam filtering
email messages
markov chain
geo spatial
queue length
enron email
geo location
social networks
electronic mail
communication medium