Social and Collaborative Services for Organizations: Back to Requirements.
Mayla AlimamEmmanuel BertinNoël CrespiPublished in: CoRR (2016)
Keyphrases
- knowledge sharing
- knowledge exchange
- user communities
- geographically dispersed
- service delivery
- web services
- service management
- user centric
- exchange information
- information technology
- business activities
- knowledge creation
- service oriented
- social interaction
- business partners
- organizational learning
- end users
- service providers
- collaborative learning
- knowledge management
- virtual organization
- mission critical
- governmental organizations
- social networks
- information systems
- legacy systems
- personal preferences
- virtual enterprise
- video sharing
- ubiquitous computing
- service requirements
- social media
- technological solutions
- technological innovations
- social structure
- message exchange
- collaborative information seeking
- decision making
- e government
- mobile services
- collective intelligence
- social aspects
- service quality
- collaborative learning environments
- metadata
- context aware
- online communities
- virtual communities
- business opportunities
- group dynamics
- social capital
- content providers
- sharing information
- online services