Are Virtual Reference Services Color and Gender Blind? Service Equality Revisited.
Megan VladoiuPnina FichmanPublished in: ASIST (2022)
Keyphrases
- service providers
- service discovery
- service oriented
- web services
- service composition
- service quality
- service delivery
- service oriented architecture
- information services
- service provision
- mobile services
- color images
- service platform
- network services
- service management
- customer service
- web service composition
- service requirements
- public services
- virtual world
- value added services
- service selection
- communication services
- loosely coupled
- online services
- virtual environment
- service description
- semantic web services
- service offerings
- context aware services
- service systems
- internet usage
- grid services
- video on demand
- e government
- color information
- smart spaces
- virtual reality
- mobile environments
- augmented reality
- service architecture
- service provisioning
- configuration management
- rapidly in recent years
- color space
- search computing
- personalized services
- internet services
- grid environment
- end users
- computing environments
- ubiquitous computing
- service requests
- electronic business
- security services
- ubiquitous computing environments
- customer support
- mashup
- service integration
- service level agreements
- cloud services
- message delivery
- cloud computing
- directory service
- virtual organization
- composite services
- network infrastructure