Using Ontologies for Business Capability modelling: Describing What Services and Processes Achieve.
Wassim DerguechSami BhiriEdward CurryPublished in: Comput. J. (2018)
Keyphrases
- business environment
- service delivery
- service management
- business process management
- business activities
- semantic matching
- cost efficient
- service oriented
- web services
- semantic web technologies
- semantic technologies
- business processes
- semantic web
- mission critical
- context aware
- relationship management
- end users
- business process
- business organizations
- service discovery
- web technologies
- customer service
- service quality
- business applications
- semantic interoperability
- financial services
- business opportunities
- workflow management
- online marketing
- business models
- electronic commerce
- governmental organizations
- tourism industry
- information systems
- software as a service
- business goals
- internet enabled
- interoperability issues
- ontology alignment
- service description
- business rules
- ubiquitous computing
- service providers
- e government
- knowledge representation
- mobile devices
- decision making