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Concept for providing guaranteed service level over an array of unguaranteed commodity connections.

Antti Mäkelä
Published in: SAC (2010)
Keyphrases
  • service level
  • service systems
  • supply chain
  • lead time
  • total cost
  • decision making
  • call center
  • inventory models
  • logistics service
  • inventory policy
  • service requirements
  • service level agreements