Information technology-enabled change: the risks and rewards of business process redesign and automation.
Kirk D. FiedlerVarun GroverJames T. C. TengPublished in: J. Inf. Technol. (1994)
Keyphrases
- business process
- information technology
- business processes
- workflow management systems
- process model
- information systems
- workflow model
- case study
- ws bpel
- business process modeling
- web services
- business process models
- decision making
- process mining
- service oriented architecture
- business process management
- risk management
- virtual organization
- business rules
- workflow models
- workflow technology
- access control