Organizational sensemaking in tough times: The ecology of NGOs' COVID-19 issue discourse communities on social media.
Yiqi LiJieun ShinJingyi SunHye Min KimYan QuAimei YangPublished in: Comput. Hum. Behav. (2021)
Keyphrases
- sensemaking
- social media
- social networks
- knowledge sharing
- internal and external
- decision making
- organizational structure
- information seeking
- mental models
- information systems
- information technology
- collective intelligence
- user generated content
- learning community
- cognitive model
- knowledge building
- social networking
- government agencies
- cognitive architecture
- machine learning
- knowledge management
- active learning
- intelligence analysts