Implementing ERP with Maintenance and Support in Mind: Exploring the Efficacy of Application Management Services for the Post-Implementation Phase.
Marianne BradfordRobert A. BucyMurat AdivarPublished in: J. Inf. Syst. (2024)
Keyphrases
- seamless integration
- runtime environment
- decision support
- service platform
- service management
- dynamic reconfiguration
- artificial intelligence
- web services
- platform independent
- web environment
- workflow management
- workflow execution
- flow management
- configuration management
- enterprise resource planning
- core components
- virtual enterprise
- information systems
- computing environments
- relationship management
- end users
- management system
- information management
- knowledge management
- mission critical
- service delivery
- case study
- business processes
- efficient implementation
- working environment
- document management
- change management
- workflow engine
- tool support
- service composition
- content management