Customer oriented enterprise IT architecture framework.

Nasrin Dastranj Mamaghani Fariborz Mousavi Madani Ali Sharifi

Published in: Telematics Informatics (2012)

Keyphrases

enterprise architecture
data sets
main contribution
software architecture
reference model
real time
probabilistic model
management system
knowledge management
customer service
tier architecture
reasoning engine
steady state
theoretical framework
electronic commerce
multi agent
knowledge base