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No Time for Downtime: Understanding Post-Attack Behaviors by Customers of Managed DNS Providers.

Muhammad Yasir Muzayan HaqMattijs JonkerRoland van Rijswijk-Deijkc claffyLambert J. M. NieuwenhuisAbhishta Abhishta
Published in: EuroS&P Workshops (2022)
Keyphrases
  • service providers
  • customer satisfaction
  • end users
  • e government
  • deeper understanding
  • malicious behavior
  • load balancing
  • customer service
  • marketing strategies