The Framework of the Measurement of E-Government Information Systems Success - The IS Success and Service Quality Perspectives.
Hsing-I WangPublished in: CSREA EEE (2010)
Keyphrases
- e government
- service quality
- information quality
- information systems
- user satisfaction
- electronic government
- service providers
- customer satisfaction
- public sector
- technology acceptance
- digital government
- business process change
- developing countries
- knowledge management
- government agencies
- government services
- electronic commerce
- government organizations
- end to end
- online shopping
- inter organizational
- service delivery
- public administration
- database systems
- databases