What drives purchase intention on Airbnb? Perspectives of consumer reviews, information quality, and media richness.
Chia-Chen ChenYa-Ching ChangPublished in: Telematics Informatics (2018)
Keyphrases
- information quality
- online stores
- consumer reviews
- purchase intention
- service quality
- user satisfaction
- structural equation modeling
- online shopping
- information systems
- electronic commerce
- perceived usefulness
- website
- customer satisfaction
- factors affecting
- recommendation systems
- knowledge transfer
- information sources
- case study
- databases
- attitudes toward
- service providers
- machine learning