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Service-Level Agreement Management with Blockchain-based Smart Contract to Improve the Quality of IT Service Management.

Zalina Fatima AzzahraI Gusti Bagus Baskara Nugraha
Published in: ICSCA (2023)
Keyphrases
  • service level agreements
  • service provision
  • cloud computing
  • mobile phone
  • service level
  • service delivery
  • management system
  • quality of service