Measuring preparedness of web communication for a positive digital experience of international prospects right at the beginning of the customer journey: Survey results.
Roland HegerPublished in: DEC (2017)
Keyphrases
- world wide
- website
- user experience
- digital world
- web applications
- electronic commerce
- web mining
- semantic web
- computer science
- web pages
- web data
- web technologies
- online communication
- linked data
- information sources
- sharing information
- positive and negative
- web documents
- web resources
- browsing experience
- customer service
- web design
- personal experiences
- customer support
- natural disasters
- digital content
- web users