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How Can ITIL and Agile Project Management Coexist? - An Adaptation of the ITIL V.3 Life Cycle in Order to Integrate SCRUM.
Bertrand Verlaine
Ivan Jureta
Stéphane Faulkner
Published in:
IESS (2016)
Keyphrases
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project management
life cycle
service delivery
change management
online learning
software projects
information systems
business models
project managers
user interface
learning styles
software development projects