Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach.
Adnan Muhammad ShahXiangbin YanSyed Asad Ali ShahGulnara MamirkulovaPublished in: J. Ambient Intell. Humaniz. Comput. (2020)
Keyphrases
- service quality
- deep learning
- customer satisfaction
- information systems
- user satisfaction
- unsupervised learning
- clinical trials
- service providers
- electronic commerce
- machine learning
- unsupervised feature learning
- electronic health records
- mental models
- data mining
- healthcare delivery
- information technology
- quality of service
- weakly supervised
- information quality
- health care
- multiscale
- deep architectures
- knowledge discovery
- database
- text mining
- supervised learning
- input image
- object recognition