When the Bank Comes to You: Branch Network and Customer Omnichannel Banking Behavior.
Mi ZhouDan GengVibhanshu AbhishekBeibei LiPublished in: Inf. Syst. Res. (2020)
Keyphrases
- banking industry
- banking services
- commercial banks
- retail banking
- network model
- wireless sensor networks
- customer behavior
- network structure
- computer networks
- network architecture
- customer service
- network traffic
- data mining
- communication patterns
- electronic commerce
- peer to peer
- return on investment
- mobile robot
- communication networks
- complex networks
- individual user
- behavior patterns
- credit risk
- driving forces
- information technology
- information systems