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Exploring the inhibitors of online health service use intention: A status quo bias perspective.
Xiaofei Zhang
Xitong Guo
Yi Wu
Kee-hung Lai
Doug Vogel
Published in:
Inf. Manag. (2017)
Keyphrases
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status quo
online learning
grounded theory
e government
service providers
college students
web services
credit risk
case study
lessons learned