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Modeling and Personalising the Customer Journey: The Case for Case Management.

Imen BenzartiHafedh MiliRenata Medeiros de Carvalho
Published in: EDOC (2021)
Keyphrases
  • information systems
  • neural network
  • data mining
  • decision making
  • e learning
  • management system
  • data structure
  • search algorithm
  • artificial neural networks
  • data processing
  • decision support