Addressing the Challenges of Government Service Provision with AI.
Yongqing ZhengHan YuLizhen CuiChunyan MiaoCyril LeungYang LiuQiang YangPublished in: AI Mag. (2020)
Keyphrases
- service provision
- e government
- public administration
- service delivery
- public sector
- user oriented
- service providers
- artificial intelligence
- expert systems
- digital government
- mobile services
- service discovery
- government agencies
- mechanism design
- government services
- context awareness
- end to end
- information services
- context aware
- user interface
- information technology
- information systems
- information sharing
- data collection
- knowledge management
- service selection