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Strategic customer behavior in a queueing system with delayed observations.
Apostolos Burnetas
Antonis Economou
George Vasiliadis
Published in:
Queueing Syst. Theory Appl. (2017)
Keyphrases
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customer behavior
behavior patterns
historical data
customer service
customer segmentation
customer base
customer data
transactional data
steady state
web logs
arrival rate
queue length
long run
data sets
response time
domain knowledge
data streams
information systems