"You Talking to Me?" Exploring Voice in Self-Service User Interfaces.

Graham Johnson Lynne M. Coventry

Published in: Int. J. Hum. Comput. Interact. (2001)

Keyphrases

user interface
business intelligence
end users
life cycle
human computer interaction
user friendly
graphical user interfaces
information systems
databases
metadata
expert systems
user interaction
user modeling
voice and data services