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The Role of Risk Perception, Trust, Innovativeness and Emotion in Developing Consumer's Satisfaction in Electronic Mediated Environment (EME).
Hua Dai
Xin Luo
Published in:
ICIS (2011)
Keyphrases
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online consumer
consumer trust
virtual agents
real time
mobile robot
perceived risk
decision making
dynamic environments
technology acceptance
electronic marketplaces
information systems
trust model
virtual humans
personality traits
risk factors
service quality
user satisfaction