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Measuring Knowledge Management Performance in Organizations: An Integrative Framework of Balanced Scorecard and Fuzzy Evaluation.
Hongbo Lyu
Zhiying Zhou
Zuopeng Justin Zhang
Published in:
Inf. (2016)
Keyphrases
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knowledge management
information systems
information technology
main contribution
conceptual framework
probabilistic model
change management
fuzzy sets
evaluation framework
fuzzy clustering
knowledge management systems
fuzzy set theory
evaluation method
membership functions
semantic web
fuzzy logic
e learning