More is better than less? The influence mechanisms of e-sellers' service guarantee.

Silu Yu Xueni Li Xiaoling Li Xishu Zheng

Published in: WHICEB (2013)

Keyphrases

service composition
service quality
online auctions
network effects
web services
service providers
service discovery
management system
service oriented
computational models
customer service
service management
information services
mechanism design
electronic marketplaces