The Outcome of Knowledge Process for Customer of Jordanian Companies on the Achievement of Customer Knowledge Retention.
Amine Nehari-TaletSamer Al HawariHaroun AlryalatPublished in: Int. J. Knowl. Manag. (2010)
Keyphrases
- customer knowledge
- knowledge sharing
- knowledge management
- acquisition process
- domain knowledge
- development process
- knowledge acquisition
- design process
- knowledge representation
- long term
- expert systems
- software engineering
- real world
- knowledge based systems
- information sharing
- competitive advantage
- knowledge base
- artificial intelligence