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DialogQAE: N-to-N Question Answer Pair Extraction from Customer Service Chatlog.
Xin Zheng
Tianyu Liu
Haoran Meng
Xu Wang
Yufan Jiang
Meng-Liang Rao
Binghuai Lin
Yunbo Cao
Zhifang Sui
Published in:
EMNLP (Findings) (2023)
Keyphrases
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customer service
question answer
inventory control
customer satisfaction
information extraction
customer behavior
link analysis
asked questions
customer support
artificial intelligence
information technology
web mining