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Enterprise resource planning (ERP) systems as a technology of power: empowerment or panoptic control?

Sia Siew KienMay TangChristina SohWai Fong Boh
Published in: Data Base (2002)
Keyphrases
  • enterprise resource planning
  • erp systems
  • information systems
  • absorptive capacity
  • case study
  • business processes
  • maturity model
  • business process
  • customer relationship management
  • databases
  • decision support system