Towards an effective e-government framework: Tasks and instruments for design and evaluation of public sector websites.
Sahar A. OsmanFathelalem F. AliMohamed E. MusaLayth SlimanPublished in: ISDA (2014)
Keyphrases
- public sector
- e government
- electronic government
- government services
- information sharing
- public administration
- information and communication technologies
- current practices
- digital government
- policy making
- business process change
- case study
- service delivery
- developing countries
- inter organizational
- government agencies
- recent advances
- government websites
- government organizations
- real world
- knowledge management
- website
- web pages
- data mining
- cost effective
- public participation
- decision making
- public policy
- private sector
- online services
- job satisfaction
- information technology
- data collection
- design process