Infrastructuring Public Service Transformation: Creating Collaborative Spaces between Communities and Institutions through HCI Research.
Clara CrivellaroRobert AndersonDaniel Lambton-HowardTom NappeyPatrick OlivierVasilis VlachokyriakosAlexander WilsonPeter C. WrightPublished in: ACM Trans. Comput. Hum. Interact. (2019)
Keyphrases
- public services
- human computer interaction
- knowledge sharing
- e government
- collaborative learning
- human computer interface
- service delivery
- social networks
- service oriented
- learning community
- public sector
- collective intelligence
- virtual communities
- artificial intelligence
- online communities
- software engineering
- public administration
- information technology
- cscl community
- field of human computer interaction