Links with Answers: Query Answering for Customer Support.
Veronika ThostAchille FokoueVittorio CastelliSalim RoukosPublished in: ISWC (Satellites) (2019)
Keyphrases
- query answering
- customer support
- query answers
- data exchange
- technical support
- customer service
- integrity constraints
- data complexity
- world wide
- high tech
- answering queries
- incomplete information
- conjunctive queries
- complexity of query answering
- customer satisfaction
- consistent answers
- data integration
- call center
- inconsistent databases
- query rewriting
- databases
- service quality
- dl lite
- schema mappings
- database systems
- service management
- electronic commerce