Towards Development of an Instrument to Measure Mobile Portal User Satisfaction.
Daisy SengCarla WilkinLy-Fie SugiantoPublished in: PACIS (2013)
Keyphrases
- user satisfaction
- mobile devices
- objective measures
- mobile technologies
- kolmogorov smirnov
- customer satisfaction
- mobile learning
- information systems
- software engineering
- service quality
- communication technologies
- perceived usefulness
- structural equation modeling
- perceived quality
- attitudes toward
- electronic commerce
- web portal
- user perceptions
- e learning