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Service Quality Evaluation and Improvement of Bank Based on the Servqual Method and Process Capability.

Q. JinS. Liu
Published in: ICMSS (2020)
Keyphrases
  • quality evaluation
  • neural network
  • databases
  • multiscale
  • evaluation method
  • evaluation model
  • image processing
  • spatio temporal
  • multi objective
  • service providers