BI-Enabled, Human-Centric Business Process Improvement in a Large Retail Company.
Olivera MarjanovicRichard RoosePublished in: HICSS (2011)
Keyphrases
- process improvement
- human centric
- e government
- business process
- business intelligence
- knowledge management
- business processes
- software process improvement
- software process
- product development
- root cause
- human centered
- business process management
- context awareness
- human computer interaction
- case study
- cost estimation
- ambient intelligence
- quality assurance
- context aware
- enterprise wide
- business rules
- pervasive computing
- process model
- decision making
- management system
- query optimization
- organizational learning
- data mining
- software development
- data warehouse
- information systems
- artificial intelligence