PDC Place Nordic: participatory design in/for the digitalization of public services.
Amalia de GötzenJustyna StarostkaJoanna Saad-SulonenNils EhrenbergPer LindePublished in: PDC (2) (2022)
Keyphrases
- participatory design
- public services
- lessons learned
- e government
- design decisions
- cooperative learning
- service oriented
- public sector
- learning technologies
- educational technology
- usability testing
- public administration
- service delivery
- government services
- case study
- design process
- data collection
- trade off
- information technology