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Customer Value Co-creation Behaviors Through Online Interactions in Luxury Hotels: Effect on Customer Loyalty.
Zineb Bouchriha
Sabra Farid
Smail Ouiddad
Published in:
HCI (45) (2021)
Keyphrases
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customer loyalty
service quality
customer satisfaction
marketing strategies
potential customers
data mining
website design
face to face interactions
website
database
real time
information systems
business decisions