A Deep Learning System for Sentiment Analysis of Service Calls.
Yanan JiaSony SungChuPublished in: CoRR (2020)
Keyphrases
- sentiment analysis
- deep learning
- opinion mining
- sentiment classification
- unsupervised learning
- machine learning
- unsupervised feature learning
- sentence level
- text classification
- natural language processing
- text mining
- mental models
- product reviews
- weakly supervised
- online reviews
- product features
- dimensionality reduction
- object class
- probabilistic model
- information retrieval
- neural network