Discontinued Products - An Empirical Study of Service Parts Management.
Luís Miguel D. F. FerreiraAmílcar ArantesCristóvão SilvaPublished in: ICORES (2017)
Keyphrases
- management system
- service platform
- configuration management
- service management
- service provisioning
- distributed computing systems
- customer support
- web services
- knowledge management
- data processing
- product information
- decision making
- virtual organisations
- service delivery
- information systems
- decision support
- service discovery
- service providers
- mission critical
- information management
- reference architecture
- service oriented
- service provision
- reverse logistics
- virtual organization
- seamless integration
- service quality
- enterprise systems
- network management
- virtual enterprise
- product recommendation
- strategic decisions
- public services
- e government