Forming Customer eXperience Professionals: A Comparative Study on Students' Perception.
Cristian RusuVirginica RusuFederico BotellaDaniela QuiñonesCamila BascurBogdan Alexandru UrsIlie UrsIon Mierlus MaziluDorian GorganStefan OnigaPublished in: IHSED (2019)
Keyphrases
- technical skills
- information technology
- learning environment
- practical experiences
- business management
- semester long
- student learning
- semi structured interviews
- engineering courses
- business managers
- learning outcomes
- e learning
- information systems
- higher education
- learning experience
- distance learning
- practical experience
- high school
- innovative approaches
- high school students
- college students
- learning styles
- feel comfortable
- undergraduate students
- learning activities
- educational process
- communication skills
- learning process
- personal experiences
- intelligent tutoring systems
- educational settings
- distance education
- online course
- science education
- post secondary
- computer programming
- electronic commerce
- mobile learning
- computer professionals
- customer service
- problem based learning
- programming course
- educational institutions
- software engineers
- student perceptions
- collaborative learning
- undergraduate and graduate students
- school education
- computer science
- cooperative learning
- postgraduate students
- java programming
- user experience
- programming skills
- elementary school
- teacher education