Sentiment Analysis of Customer Reviews: Balanced versus Unbalanced Datasets.

Nicola Burns Yaxin Bi Hui Wang Terry J. Anderson

Published in: KES (1) (2011)

Keyphrases

sentiment analysis
opinion mining
customer reviews
product features
product reviews
sentiment classification
opinion words
text classification
sentence level
sentiment lexicon
natural language processing
text mining
user generated
automatically extracting
data mining
machine learning