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Developing Intellectual Capital in Professional Service Firms Using High Performance Work Practices as Toolkit.
Junaid Rehman
Igor T. Hawryszkiewycz
Osama Sohaib
Altaf Soomro
Published in:
HICSS (2020)
Keyphrases
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intellectual capital
strategic decisions
competitive advantage
technological innovation
service quality
human capital
information technology
case study
web services
service providers
small and medium sized enterprises
decision making
network effects
professional practice
end users