Process Mining IPTV Customer Eye Gaze Movement Using Discrete-Time Markov Chains.
Zhi ChenShuai ZhangSally I. McCleanFionnuala HartMichael MillikenBrahim AllanIan KegelPublished in: Algorithms (2023)
Keyphrases
- markov chain
- eye gaze
- process mining
- head movements
- process model
- event logs
- finite state
- steady state
- business process
- video teleconferencing
- eye tracking
- transition probabilities
- markov processes
- eye movements
- business processes
- markov process
- random walk
- formal concept analysis
- state space
- eye tracker
- gaze detection
- service times
- stochastic process
- gaze direction
- eye gaze tracking
- stationary distribution
- arrival rate
- transition matrix
- eye contact
- hands free
- video sequences
- user interface