Underestimation in the "When It Gets Worse Before it Gets Better" Phenomenon in Process Improvement.

Ricardo Valerdi Braulio Fernandes

Published in: ISPE CE (2011)

Keyphrases

process improvement
software process
business process
root cause
knowledge management
business processes
software process improvement
cost estimation
software development
e government
software engineering
quality assurance
process model
high level
real world
database systems
artificial intelligence