C
search
search
reviewers
reviewers
feeds
feeds
assignments
assignments
settings
logout
Analysis of Anger across several agent-customer interactions in French call centers.
Clément Chastagnol
Laurence Devillers
Published in:
ICASSP (2011)
Keyphrases
</>
call center
multi agent
service level
customer service
data mining
electronic commerce
asymptotically optimal
artificial intelligence
intelligent agents
mobile agents
random variables
agent model