Communication Richness in Electronic Mail: Critical Social Theory and the Contextuality of Meaning.
Ojelanki K. NgwenyamaAllen S. LeePublished in: MIS Q. (1997)
Keyphrases
- electronic mail
- instant messaging
- speech acts
- communication patterns
- social media
- theoretical framework
- social interaction
- social networks
- communication tools
- turn taking
- general theory
- mutual understanding
- email messages
- communication networks
- social networking
- natural language
- mathematical theory
- bulletin board
- project management
- nonverbal communication