Customer Requirements Elicitation and Management for Product Conceptualization.
Wunching ChangWei YanChun-Hsien ChenPublished in: ISPE CE (2012)
Keyphrases
- customer requirements
- product design
- quality management
- service quality
- knowledge engineering
- product development
- knowledge management
- decision making
- information systems
- data quality
- project management
- quality assessment
- neural network
- customer satisfaction
- databases
- systems development
- quality assurance
- water quality
- information technology