The Digital Tools: Supporting the "Inner Lives" of Customers/Visitors in Museums.
Adela ComanAna-Maria GrigoreAndreea ArdeleanPublished in: HCI (13) (2019)
Keyphrases
- cultural heritage
- digital content
- website
- decision support
- digital objects
- digital technologies
- customer satisfaction
- data sets
- learning systems
- software tools
- document management
- customer service
- customer relationship management
- digital media
- augmented reality
- service providers
- end users
- digital libraries
- multimedia