The Impact of Social Business Process Management on Policy-making in e-Government.
Yiwei GongMarijn JanssenPublished in: HICSS (2017)
Keyphrases
- policy making
- public sector
- e government
- business process management
- public administration
- business processes
- electronic government
- business process
- enterprise architecture
- information sharing
- digital government
- social networks
- inter organizational
- government services
- developing countries
- service oriented
- public services
- information and communication technologies
- service delivery
- government agencies
- information systems
- information integration
- emergency management
- website
- databases
- data integration
- knowledge management
- web services